BEFORE YOU ARRIVE


HOUSE RULES

  • Guests must be 18 or older.

  • A signed waiver is required before entry.

  • Bathing suits are required in all pool and thermal areas.

  • Shower before entering the pools or thermal rooms.

  • Phones, cameras and recording devices stay in lockers. No photography or video is permitted.

  • Keep voices low in the thermal areas.

  • Use a towel on the sauna bench.

  • No glass in the thermal zone.

  • No alcohol or outside food or drink. You're welcome to bring an empty, non-glass water bottle to refill on site.

  • Guests who appear intoxicated may be refused entry.

  • Sessions begin on time. Late arrival may reduce your time in the baths pending availability.

  • Please leave the thermal areas when your booked session ends. Additional time will be charged at the applicable rate.

  • Follow staff direction, particularly around safety and room capacity. GVB may end a visit when conduct affects the safety, privacy or comfort of others.

  • Keep personal belongings in your locker. GVB is not responsible for lost or unattended items.

  • If you are pregnant or have a heart condition or other medical concern, speak with your physician before using heat or cold facilities.